Privacy Policy

1. Introduction

The General Artificial Intelligence Proficiency Institute ("GenAIPI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at GenAIPI.org or engage with our services, including the AI Transformation System, live instructor-led training courses, self-paced learning modules, AI proficiency assessment tests, certification programs, and fractional Chief AI Officer (fCAIO) engagements.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you register for an account, complete assessments, enroll in courses or live training, engage with our AI Transformation System or fCAIO services, or contact support.

2.2 Assessment and Performance Data

We collect test responses, domain-specific scores (AI Thinking, AI Knowledge, Prompt Engineering), certification status, certificate IDs, course progress, and skill proficiency metrics.

2.3 Live Course and Training Data

When you enroll in live instructor-led training courses, we collect enrollment details, attendance records, workshop outputs, and certificate of completion records.

2.4 AI Transformation System Data

For organizations engaging with our AI Transformation System or fCAIO services, we may collect organization details, department-level AI readiness assessments, engagement metrics, and team training records.

2.5 Automatically Collected Information

We automatically collect device information, IP addresses, usage patterns, and browser cookies when you access our services.

3. How We Use Your Information

We use information to provide and improve our services, process transactions, generate certification credentials, personalize your experience, analyze trends, communicate updates, and protect platform security.

4. Sharing Your Information

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, including payment processors (Stripe), email service providers (SendGrid), cloud hosting and storage providers, analytics services (Google Analytics, Facebook Pixel), and customer support services. These providers have access to your information only to perform these tasks and are contractually obligated to protect your data.

4.2 Third-Party AI Tools and Processors

In delivering our AI training and transformation services, we may use third-party AI tools and platforms as subprocessors:

• AI language models (such as OpenAI) may be used in interactive chat features (e.g., the Gena AI assistant). Your input text is sent to the AI provider for processing.
• We only send the minimum data necessary. Personal account data (email, payment details, certification records) is never sent to third-party AI models.
• Our AI provider agreements prohibit use of your data for training their models.
• All third-party AI integrations are subject to contractual data processing agreements, encryption in transit, and regular security review.
• Certification scores and assessment results are calculated by our own scoring systems, not by third-party AI models.

4.3 Enterprise Customers

If you access our Services through an enterprise or organization account, we may share your assessment results, progress data, and certification status with the administrator of that account.

4.4 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, address fraud, or protect user safety.

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.6 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing. We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Types of cookies we use:

• Essential Cookies: Required for basic functionality, authentication, and security.
• Analytical Cookies: Google Analytics for tracking page views, session duration, and conversion events.
• Functional Cookies: Remember your preferences and settings for a personalized experience.
• Marketing Cookies: Facebook Pixel for ad conversion tracking and audience building.

You can manage your preferences at genaipi.org/cookie-settings. See our Cookie Policy for details.

6. Data Security

We implement industry-standard security measures including encryption of data in transit and at rest, secure server infrastructure, regular security assessments, strict access controls and authentication, and continuous monitoring and threat detection.

7. Data Retention

Specific retention periods:

• Account information: Retained while active plus 2 years after deactivation
• Certification records: Certificate validity period (typically 2 years) plus 1 additional year for verification
• Assessment and test data: 3 years from assessment date
• Course progress and completion data: 3 years from last activity
• Live course enrollment records: 2 years after completion
• AI Transformation System engagement data: Duration of engagement plus 2 years
• Payment and transaction records: 7 years per financial regulations
• Marketing and communication preferences: Until you withdraw consent

When we no longer need personal information, we securely delete or anonymize it. You may request earlier deletion by contacting us, subject to any legal retention requirements.

8. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your information
• Restrict processing of your data
• Data portability
• Withdraw consent at any time
• Opt out of marketing communications

To exercise these rights, contact privacy@genaipi.org.

9. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and updating the "Last Updated" date. If changes are material, we may provide additional notification via email or a prominent notice on our platform.

11. Contact Us

General Artificial Intelligence Proficiency Institute
Email: privacy@genaipi.org
Website: genaipi.org/contact